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Leadership
4 Easy Ways to Wow Your Clients

4 Easy Ways to Wow Your Clients

You landed an awesome client! But now how to keep them? It’s not enough to provide a good service, there are plenty of other providers out there who can offer the same; you need to stand out from the crowd. The key is to provide an excellent customer experience and...

10 Things Nobody Tells You When You’re a New Manager

10 Things Nobody Tells You When You’re a New Manager

I thought I was ready when I took on my first ‘official’ management role as a performance manager. I had the technical ability. I’d undertaken a large amount of additional, unpaid supervisory work. On top of that, I had a great professional attitude so I thought I was...

5 Ways Volunteering With Your Co-workers Helps Your Career

5 Ways Volunteering With Your Co-workers Helps Your Career

“My company is holding a volunteer event . . . do I have to go?” Volunteering isn’t just a win-win for your company. Taking part in your company’s corporate social responsibility program can help you develop as an employee—and as a person. But, it’s up to you to make...

3 Signs You Are About to Get What You Want

3 Signs You Are About to Get What You Want

[vc_row][vc_column][vc_column_text] Tried everything to get unstuck in your personal and professional life? Getting impatient and frustrated from not seeing any signs or changes? No worries, you may be closer to that breakthrough than you think! Breakthroughs are easy...

5 Work Policies Your Employees Will Love

5 Work Policies Your Employees Will Love

If you are a manager, you don't want your employees to think of their work as a  soul destroying daily requirement that makes them dread the dawn. Your goal is to get them motivated to complete a higher purpose.  If you create your work policies right, you'll motivate...

[Giveaway] Honor a Woman Leader Who Has Inspired You

[Giveaway] Honor a Woman Leader Who Has Inspired You

Big news: We’ve partnered with Zenni Optical to give away a gift card for one pair of beautiful glasses up to $150. We are working together to get the message out that leaders are everywhere inspiring us to succeed and reach our potential. Often, those women sit next...

5 Common Expressions That Can Make or Break Your First Impression

5 Common Expressions That Can Make or Break Your First Impression

As an etiquette consultant and as a consumer observing exchanges between staff and customers, I see everything between the smiles and the grimaces that can make or break first impressions. I always advocate that we err on the side of formality and converse formally,...

Why Your Peers Are The Strongest Network You Have

Why Your Peers Are The Strongest Network You Have

Unless you live under a rock, chances are, your everyday activities will involve some level of networking. Networking is critical. It provides the knowledge, resources and support system that can sustain your personal development. Everyone does it, even unconsciously....

3 Things I Do Daily to Boost My Confidence

3 Things I Do Daily to Boost My Confidence

“Nobody can make you feel inferior without your consent.”- Eleanor Roosevelt Confidence is sometimes acquainted with arrogance.  However, it is imperative that we are confident within ourselves.  Life situations and moments can impact our confidence in our abilities...